Overview
SiteShield ("we," "us," "our") operates a wildlife exclusion referral platform. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Form Data
When you submit a residential or enterprise assessment form, we collect:
- Name, email address, phone number
- Property address (street, city, state, ZIP)
- Wildlife issue details
- Preferred contact method
Technical Data
- IP address
- Browser type and version
- Pages visited
- Form submission timestamps
How We Use Your Information
Primary Purpose
- Specialist Matching: To connect you with licensed wildlife specialists suited to your needs
- Lead Coordination: To facilitate communication between you and specialist partners
- Service Delivery: To enable specialists to contact you and provide assessments
Secondary Purposes
- Improving our referral matching process
- Analyzing usage patterns
- Preventing fraud and abuse
Sharing Your Information
With Licensed Specialists
We share your assessment information with independent, licensed wildlife specialists in our partner network who:
- Are licensed in their respective jurisdictions
- Have professional liability insurance
- Have agreed to our data handling terms
With Consent
We will not share your information beyond our specialist network without your explicit consent.
Legal Requirements
We may disclose information if required by law or legal process.
Data Retention
- Active Leads: Retained for 12 months for coordination purposes
- Archived Leads: Deleted after 3 years unless legally required to retain
- Technical Logs: Retained for 90 days
Data Security
- HTTPS encryption for all data transmission
- Parameterized database queries to prevent injection
- Access limited to authorized personnel only
- No credit card or sensitive financial data collected
Your Rights
You have the right to:
- Access: Request a copy of your data
- Deletion: Request removal of your information (subject to legal holds)
- Correction: Request corrections to inaccurate data
To exercise these rights, contact us at privacy@siteshield.com.
California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know whether your personal information is sold or disclosed
- Right to delete personal information
- Right to opt-out of the sale of your personal information
Children's Privacy
Our platform is not intended for individuals under 18 years old. We do not knowingly collect information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies separately.
Policy Changes
We may update this Privacy Policy periodically. Changes become effective upon posting. We will notify you of material changes by email or prominent website notice.
Contact Us
For privacy questions or to exercise your rights:
- Email: privacy@siteshield.com
- Mailing Address: [Your Address]
Data Protection Notice: We comply with applicable privacy laws including GDPR (where applicable) and CCPA. All data subjects have the right to lodge a complaint with their local data protection authority.